bet777 Privacy Policy — How We Protect Your Data

1 Who We Are

bet777 is an online entertainment platform offering sports betting, casino games, slot games and Live Casino services to adult players. The platform is accessible via the bet777 website and mobile application. References to "bet777", "we", "us" or "our" throughout this Privacy Policy refer to the operator of the bet777 platform.

This Privacy Policy applies to all personal data collected and processed in connection with your use of bet777 — from the moment you visit the website through to ongoing account use, deposits in PKR, and any interaction with our support team. It covers data collected via the website, the mobile app, and any communication channels you use to contact us.

This policy should be read alongside our Terms and Conditions and Responsible Gaming policy. By registering an account or using the platform, you confirm that you have read and understood this Privacy Policy.

2 Data We Collect

bet777 collects personal data in several ways — information you provide directly, data generated by your use of the platform, and technical data collected automatically. Here is a breakdown of the categories of data we collect:

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health records or political opinions unless specifically required by applicable law or verification requirements. We collect only the data that is necessary for the purposes described in this policy.

3 How We Use Your Data

bet777 uses the data we collect for clearly defined purposes. We do not use your data in ways that are inconsistent with the purposes described here without first obtaining your consent or having another valid legal basis to do so. The primary purposes for which we use your personal data are:

• Account management: Creating, maintaining and securing your bet777 player account, including identity verification and login authentication.
• Transaction processing: Processing PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and cards; processing withdrawal requests to verified payment methods.
• Platform operation: Providing the sports betting, casino, slots and Live Casino services you access through your account.
• Bonus and promotion delivery: Administering welcome bonuses, reload offers, PSL season promotions, cashback and VIP programme rewards you are eligible for.
• Customer support: Responding to your queries, resolving account issues, and handling complaints.
• Security and fraud prevention: Detecting and preventing fraudulent activity, bonus abuse, multi-accounting and money laundering attempts.
• Responsible gaming: Monitoring for patterns that may indicate problem gambling and administering deposit limits, session reminders and self-exclusion tools that players activate.
• Marketing communications: Sending promotional emails and platform notifications about offers and new features — only where you have opted in to receive them. You can update your preferences at any time from your account settings.
• Platform improvement: Analysing usage data in aggregate to understand how Pakistani players use bet777, and to improve the platform's features, performance and design.

4 Legal Basis for Processing

Every time bet777 processes your personal data, we do so on a valid legal basis. The main legal bases we rely on are:

• Contract performance: Processing that is necessary to deliver the services you signed up for — account management, bet settlement, deposit and withdrawal processing, and customer support.
• Legitimate interests: Processing carried out for the platform's legitimate business interests, such as fraud prevention, platform security, and improving the service for all players — provided these interests are not overridden by your data rights.
• Legal obligation: Processing required to comply with applicable legal requirements, including anti-money-laundering obligations and identity verification requirements.
• Consent: Processing for which you have given your explicit consent, such as receiving marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Sharing Your Data

bet777 does not sell your personal data to third parties. We share data only where it is necessary to operate the platform or where we are required to do so by applicable law. The categories of recipients with whom we may share data include:

• Payment processors: JazzCash, Easypaisa, Raast and other payment providers receive the transaction data necessary to process your PKR deposits and withdrawals. These providers handle payment data under their own security standards and privacy policies.
• Identity verification providers: Third-party KYC and document verification services that assist in confirming player identity during registration or account reviews. These providers access only the data needed for verification.
• Game content providers: Casino, slot and Live Casino game providers receive a player session token and game-relevant data to deliver their games within the bet777 platform. They do not receive your full identity or payment data.
• Technology and infrastructure providers: Hosting, security, analytics and communications providers who support the operation of the platform. All such providers are bound by data processing agreements that restrict their use of your data.
• Legal and regulatory authorities: Where required by applicable law or a valid legal process, bet777 may disclose data to law enforcement or regulatory bodies. We will notify you of such disclosures where permitted to do so.

All third parties who process data on behalf of bet777 are required to implement appropriate technical and organisational security measures and to use the data only for the purposes specified in our agreements with them.

6 ">Payment Data & PKR Transactions

All financial transactions on bet777 are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, the relevant payment data — such as your JazzCash mobile number, Easypaisa account reference, bank account details or card information — is transmitted directly to the payment processor using encrypted connections. bet777 does not store full card numbers or complete mobile wallet credentials on its own servers.

Transaction records, including deposit amounts, withdrawal requests and bonus credits, are retained as part of your account history. This transaction history is accessible to you from within your account dashboard and is used by bet777 for account management, dispute resolution and fraud prevention purposes.

If a payment is reversed or a chargeback is raised against a transaction, bet777 may need to share relevant transaction data with the payment provider or relevant financial institutions to investigate and resolve the matter. Players are encouraged to contact support before initiating any payment dispute so that issues can be resolved directly and quickly.

7 Cookies & Tracking

bet777 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players navigate and use the site. Cookies are small text files stored on your device when you visit bet777. They do not contain executable code and cannot access other data on your device.

The types of cookies used on bet777 include:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in, and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Store your preferences such as language settings, preferred deposit method and notification preferences so you do not have to re-enter them each session.
• Analytics cookies: Help us understand how players use bet777 — which pages are visited most, where players encounter issues, and how the platform can be improved. Data collected is aggregated and not linked to individual identities.
• Marketing cookies: Used only where you have opted in to marketing communications. These help ensure that any promotional content you see is relevant to your interests rather than entirely generic.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform normally. For a full list of cookies in use and their specific purposes, refer to the cookie settings panel available within your account.

8 Data Retention

bet777 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable legal and compliance obligations. The general retention principles we apply are:

• Active accounts: All account data is retained for the duration of your active account relationship with bet777.
• Closed accounts: Following account closure, we retain core identity and transaction records for a period of five years to comply with anti-money-laundering and record-keeping requirements. After this period, data is securely deleted or anonymised.
• Support communications: Customer support tickets and related communications are retained for up to three years from the date of resolution, to assist with any follow-up queries or disputes.
• Marketing data: If you opt out of marketing communications, your email address is retained on a suppression list to ensure we do not contact you again. This suppression record itself is kept indefinitely to honour your preference.
• Technical and usage logs: Server logs and session data are retained for up to 12 months for security and fraud analysis purposes, after which they are deleted or anonymised.

Where data is no longer required for any legitimate purpose, bet777 will securely delete or irreversibly anonymise it. We review our retention practices periodically to ensure they remain appropriate.

9 Security Measures

Protecting your personal data and account information is a priority for bet777. The platform implements a range of technical and organisational security measures designed to protect your data from unauthorised access, disclosure, alteration or destruction. These measures include:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and bet777's servers, including during login, deposits and withdrawal requests.
• Encryption of sensitive data stored in bet777's databases, including identity verification documents and financial records.
• Access controls that restrict internal access to personal data on a need-to-know basis. Staff who handle player data are trained in data protection and subject to confidentiality obligations.
• Regular security assessments and vulnerability testing of the platform's infrastructure and application code.
• Fraud detection systems that monitor account activity for unusual patterns that may indicate unauthorised access or financial crime.
• Secure password storage using industry-standard hashing algorithms. bet777 never stores your password in plain text.

While bet777 takes security seriously, no online platform can guarantee absolute security against all possible threats. You play an important role in keeping your account secure — use a strong, unique password, do not share your login credentials with anyone, and contact support immediately if you notice any suspicious activity on your account.

10 Your Rights

As a bet777 player, you have rights in relation to the personal data we hold about you. These rights include:

• Right of access: You may request a copy of the personal data bet777 holds about you. We will respond to verified access requests within a reasonable timeframe.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. You can update basic account details directly from your account settings at any time.
• Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Where we are required by law to retain certain records, full erasure may not be possible until those obligations expire.
• Right to restrict processing: In certain circumstances, you may request that we restrict the processing of your data while a query or complaint is being resolved.
• Right to withdraw consent: Where processing is based on your consent — such as receiving marketing emails — you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You may object to processing carried out on the basis of legitimate interests. We will review and respond to such objections and cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests.

To exercise any of these rights, contact the bet777 support team at [email protected]. Please include your registered username or email address so we can locate your account. We will verify your identity before actioning any data rights request to protect against unauthorised requests made on your behalf.

11 Minors

bet777 is strictly an adult platform. Registration and use of the platform is permitted only for individuals who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18.

Age verification is carried out as part of the account registration and KYC process. If bet777 discovers that an account has been registered by or on behalf of a person under 18, that account will be closed immediately, all activity on the account will be voided, and any data held will be handled in accordance with applicable guidelines for minors' data.

If you are a parent or guardian and believe that a minor has registered an account on bet777 using false age information, please contact the support team immediately at [email protected] so that the matter can be investigated and resolved promptly.

12 Policy Changes

bet777 may update this Privacy Policy from time to time to reflect changes in how we process data, changes to the platform's features, or changes in applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised effective date displayed at the top.

For material changes that significantly affect your data rights or how we use your information, we will make reasonable efforts to notify you directly — either via your registered email address or through an in-platform notification — before the changes take effect.

Your continued use of the bet777 platform after updated policy terms have been published constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically. The version currently displayed here is the version that governs your data at any given time.